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How selot99bet Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make deposits through DANA, OVO or GoPay, and use the lobby — and how we protect it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device data clarityYour right to request data accessIndonesia-region scope
selot99bet How selot99bet Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Account Data

Security and transparency run through every layer of how we handle your information. From cookie settings to wallet transaction logs, each data point has a defined purpose and a defined shelf life. Here is what you can count on when your account is active.

Encrypted Account Access Login sessions use SSL encryption. We apply OTP verification on new-device logins, so no one else can access your account wallet without the code sent to your registered contact.
Cookie Control We use session cookies for login state and analytics cookies to understand lobby navigation. You can adjust cookie preferences in your browser settings; disabling analytics cookies does not affect lobby access.
Wallet Transaction Logs DANA, OVO and GoPay deposit references are stored in your transaction history inside your account. These logs are for your records and for our withdrawal verification process.
Data Retention and Deletion When you close your account, we retain transaction records for the period required by applicable financial rules in your eligible region. After that period, personal data is deleted from active systems.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to review, correct or remove data we hold about your account, our support team handles privacy requests alongside general account help. You can reach us through live chat inside the lobby, by email, or through the in-app help button on Android and iOS. We aim to acknowledge privacy requests within two business days and resolve them within the period set by applicable data rules in your eligible region.

Live Chat Open the chat widget in the lobby to submit a privacy request or ask about how your account data is stored and processed.
Email Support Send your data access or deletion request to our support email address shown in your account settings under the Help section.
In-App Help Tap the Help button inside the Android or iOS app to open a privacy request form linked directly to your account record.

Your Privacy Questions, Answered Directly

These are the questions we hear most often about account data, wallet records and your rights under this policy. If your question is not here, our live chat team can help you directly.

We collect your name, contact details and, where wallet verification requires it, an identity document. Payment data is limited to transaction references from DANA, OVO or GoPay — never your PIN or full credential.

Yes. Submit a data access request through live chat, email or the in-app Help button. We will confirm receipt within two business days and fulfil the request within the timeframe that applies in your eligible region.

We share transaction references with payment processors only to complete deposits and withdrawals. We do not sell personal data. Any broader sharing requires your explicit consent before it happens.

Transaction and identity records are kept for the period required by the financial-record rules applicable in your eligible Indonesia region. After that period, data is removed from active systems.

We use session cookies to maintain your login state and analytics cookies to improve lobby navigation. You can disable analytics cookies in your browser; this does not block access to games or your account wallet.

Send a deletion request via email or the in-app Help button with your account reference. We will process it in line with applicable data rules, retaining only what financial regulations in your eligible region require.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.